Privacy policy
We keep this simple: we only collect what we need to help you.
What we collect
When you send our form or chat with our assistant, we collect the details you give us, like your name, organisation, phone, email, suburb and what you'd like collected.
How we use it
We use your details only to reply to you, arrange pickups and quotes, and keep basic business records. We don't sell or share your information for marketing.
Chat assistant
Our website chat is an AI assistant. Messages are processed to generate replies. If you share contact details in the chat, we keep a copy of the conversation so we can follow up.
Data on your devices
Devices we collect are wiped following NIST 800-88 guidelines or physically destroyed. We don't access, copy or keep your data.
Your rights
Under the Privacy Act 2020 you can ask to see or correct the personal information we hold about you. Call or text 029 0450 5015 to ask.